Kindness at the library
I went to the New York Public Library recently to do research, and I needed to photocopy the book I was reading. There was someone using the photocopy machine already. The librarian noticed that I was waiting and she offered to give me a pass to go photocopy my pages somewhere else. Before I could even accept the offer, she said, "no, I'll do it." She photocopied all the spreads that I needed within a minute and didn't charge me any money. If I had had to use the regular machine, it would have taken me longer and also I would have had to pay for each copy. Such a nice thing to do . . .